98pkt Responsible
Gaming Commitment
At 98pkt, we believe that gaming should always be a source of entertainment — never stress, financial pressure, or personal harm. Our responsible gaming framework gives every player in Pakistan the tools, resources, and support they need to stay in control at all times.
Our Core Promise
- ✓ Transparent odds and game mechanics
- ✓ No pressure tactics or manipulative nudges
- ✓ Clear display of time spent and money wagered
- ✓ Immediate response to self-exclusion requests
- ✓ Dedicated responsible gaming support team
Player Protection Tools
Take Control of Your Gaming
98pkt provides every registered player with a full suite of responsible gaming tools, accessible directly from your account settings. These tools are free, instant, and designed to put you — not the platform — in the driver's seat.
Deposit Limits
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 98pkt account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Session Time Limits
Define the maximum number of hours you want to spend on the 98pkt platform in a single session. When your session limit is reached, you will receive a clear notification and be logged out automatically. A session history summary is always available in your account dashboard.
Cooling-Off Period
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. This is ideal for players who feel they need a pause without committing to a full self-exclusion.
Self-Exclusion
Self-exclusion permanently blocks access to your 98pkt account for a minimum period of six months, up to five years or indefinitely. Once activated, this cannot be reversed until the chosen period expires. This is the strongest tool available and is recommended for players who feel they have lost control.
Reality Check Reminders
Enable regular pop-up notifications that remind you how long you have been playing and your net position for the session. Available at 15-minute, 30-minute, and 60-minute intervals. These gentle reminders help keep your gaming grounded in reality rather than impulse.
Loss Limits
Set a maximum loss threshold for a defined period. If your net losses reach the limit, further wagering is blocked until the next period begins. This tool is particularly valuable for slots and live casino play, where it is easy to chase losses without a hard stop in place.
How to access your tools: Log into your 98pkt account → Navigate to Account Settings → Select "Responsible Gaming" from the menu. All tools are available instantly with no forms to fill in and no waiting period for restrictions.
Know the Warning Signs
Is Your Gaming Becoming a Problem?
Problem gambling can develop gradually and is often hard to recognise from the inside. If any of the following signs feel familiar, it may be time to reach out for help. There is no shame in asking — 98pkt's support team handles all such conversations with complete confidentiality.
Chasing Losses
You find yourself depositing more PKR to try to win back money you have already lost, even when you know the rational thing is to stop. Chasing losses is one of the clearest early indicators of problem gambling behaviour.
Gambling with Essential Money
You are using funds set aside for rent, utility bills, groceries, school fees, or other essential expenses to fund your gaming sessions. This is a serious red flag that requires immediate action.
Unable to Stop
You have tried to reduce or stop gambling and found that you cannot, or that you feel restless and irritable when you try. Difficulty stopping is a hallmark symptom that professional support can help address.
Hiding Your Gambling
You conceal the amount of time or money you spend on gaming from family members, friends, or colleagues. Secrecy around gambling activity is a strong indicator that the behaviour has become problematic.
Neglecting Responsibilities
Work performance, family obligations, social commitments, or personal health are suffering because of time and mental energy devoted to gambling. When gaming starts competing with real-life responsibilities, it has gone too far.
Borrowing to Gamble
You have borrowed money from friends, family, or financial institutions specifically to fund gambling, or you have sold personal belongings to continue playing. Financial desperation linked to gambling requires urgent intervention.
Mood Dependent on Outcomes
Your emotional state — happiness, anxiety, or anger — is heavily influenced by whether you win or lose. Healthy gaming is entertainment; when outcomes significantly affect your mood and daily functioning, professional support is advisable.
Increasing Stakes Over Time
You find you need to bet progressively larger amounts to get the same level of excitement or satisfaction that smaller bets once provided. This tolerance pattern mirrors addictive behaviour and should not be ignored.
Gambling as an Escape
You turn to gaming specifically to escape stress, anxiety, depression, or difficult life situations rather than for entertainment. Using gambling as an emotional coping mechanism significantly increases the risk of developing a serious problem.
If you recognise three or more of these signs, we strongly encourage you to activate self-exclusion immediately or contact our support team. You can also reach out to international responsible gaming organisations such as GamCare (gamcare.org.uk) and Gamblers Anonymous for confidential professional support.
Self-Exclusion Guide
How to Self-Exclude on 98pkt
Requesting self-exclusion on 98pkt is straightforward and takes less than two minutes. Once activated, the exclusion cannot be reversed until the chosen period has fully elapsed — this is intentional, to protect you during vulnerable moments.
Log Into Your Account
Visit 98pkt and log in using your registered credentials. If you are unable to log in, contact our support team directly via live chat and they will process the exclusion on your behalf.
Open Account Settings
Click on your username or profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to Responsible Gaming
Within Account Settings, find and click the "Responsible Gaming" tab. All player protection tools — including self-exclusion — are located in this section.
Select Self-Exclusion Duration
Choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or indefinite. Read the confirmation information carefully before proceeding.
Confirm Your Request
Click "Confirm Self-Exclusion". Your account will be suspended immediately. You will receive a confirmation email at your registered address. Any remaining balance will be processed as per our Terms & Conditions.
Prefer to talk to someone? Our responsible gaming support agents are available 24/7 via live chat and can process a self-exclusion request on your behalf in real time — no account access required on your part.
Self-Assessment
Quick Problem Gambling Check
Answer honestly. This is a private self-assessment — no data is submitted or stored. Tick any statements that apply to your recent gaming behaviour.
I have spent more money on gambling than I originally planned to in the past month.
I have felt the urge to return to gambling as soon as possible after a losing session.
I have hidden or downplayed my gambling activity from someone close to me.
Gambling has caused me to neglect work, study, family, or personal responsibilities.
I have used money meant for essential expenses such as rent, food, or bills to gamble.
I have tried to stop or cut down my gambling and failed on at least one occasion.
I feel anxious, irritable, or low in mood when I am not able to gamble.
Your responses suggest it may be time to take action.
You have ticked 0 statement(s) that may indicate problem gambling behaviour. We strongly encourage you to activate a cooling-off period or self-exclusion from your 98pkt account settings, and to speak with our support team. Help is available 24/7 — you do not have to manage this alone.
Platform Standards
98pkt's Responsible Gaming Commitments
Responsible gaming is not just a regulatory checkbox at 98pkt — it is a core operating principle. Below is a summary of the specific commitments we make to every player on our platform across Pakistan, from Karachi to Lahore, Islamabad to Faisalabad.
| Commitment Area | What 98pkt Does | Status |
|---|---|---|
| Age Verification | Mandatory 21+ verification during registration. Document-based KYC activated for all accounts before first withdrawal. | Active |
| Deposit Limits | Daily, weekly, and monthly PKR deposit caps. Reductions effective immediately; increases subject to 24-hour delay. | Active |
| Loss Limits | Configurable loss thresholds per session, day, week, or month. Betting blocked automatically when limit is reached. | Active |
| Session Time Limits | Custom session duration caps with automatic logout and session summary displayed upon exit. | Active |
| Reality Check Notifications | Regular in-session pop-ups showing time played and net position. Available every 15, 30, or 60 minutes. | Active |
| Cooling-Off Period | Temporary account suspension of 24 hours, 7 days, or 30 days. No log-in, deposit, or wagering permitted during the period. | Active |
| Self-Exclusion | Full account block from 6 months to indefinite. Irreversible during the chosen period. Processed within minutes of request. | Active |
| Staff Training | All customer support agents are trained to identify signs of problem gambling and respond with empathy and appropriate guidance. | Active |
| Minor Protection | No marketing directed at minors. Parental control software compatibility. Immediate account closure for verified underage accounts. | Active |
| Transparent Odds | Return-to-Player (RTP) information available for all slot games. No hidden house edges or obscured probability data. | Active |
- ✕ Under-21 registration prohibited
- ✕ No exceptions to age policy
- ✓ Document-based KYC required
- ✓ Underage accounts closed immediately
- ✓ All deposits refunded if underage
Age Restriction Policy
Strictly 21+ — No Exceptions
98pkt enforces a strict minimum age requirement of 21 years for all players on its platform. This applies to all account registrations, deposits, withdrawals, and game participation — without exception. We believe that protecting young people from gambling harm is one of our most important responsibilities as a gaming operator serving Pakistan.
During the registration process, every new player is required to confirm their age. Before a first withdrawal is processed, identity verification documents must be submitted and approved by our KYC team. Any account found to belong to a person under the age of 21 will be closed immediately, all funds returned, and the case flagged internally.
If you are a parent or guardian in Karachi, Lahore, Islamabad, or anywhere else in Pakistan and you are concerned that a minor in your household may have accessed our platform, please contact our support team immediately at [email protected]. We will investigate and act without delay.
Parental controls recommendation: We strongly encourage all parents and guardians to use third-party parental control software such as Net Nanny, Bark, or your device's built-in screen time controls to prevent underage access to online gambling platforms, including 98pkt.
Play Smart. Play Safe.
Enjoy 98pkt Responsibly
98pkt is Pakistan's trusted gaming platform — and responsible gaming is at the heart of everything we do. Whether you enjoy cricket betting, live dealer games, or premium slots, we are committed to making sure your experience stays fun, safe, and within your personal limits. Register today — and use your responsible gaming tools from day one. 21+ only.